Home & Community Care Solutions
Manage the entire scope of your Home & Community Care programs with our cloud-based solution.
Accessible anywhere using any device.
The Full Power of GoldCare...
in the Cloud.
Watch this video to find out more.
See the Big Picture | Deliver Better Care | From Anywhere
Boost Efficiency with our Comprehensive Management Solution
Save time and streamline workflows by managing the entire scope of your Home and Community Care programs in one place. From service planning to care delivery, progress tracking, and outcome evaluation, our solution covers the complete client care cycle.
Deliver Better Care
Field staff benefit from real-time access to the information they need to provide superior care. Schedulers quickly and efficiently manage the scheduling, assignment, and tracking of appointments, ensuring optimal care delivery.
Rely on Our Partnership
With 30 years of experience, GoldCare has been a trusted partner for Home and Community organizations across Canada, Australia, and New Zealand. Our feature-rich platform offers numerous resources and tools essential for business operations.
Client, Staff & Volunteer Management
Manage client, staff, and volunteer information in one centralized location, enhancing productivity, streamlining workflows, and supporting open communication for informed decision-making.
- Comprehensive Document Management: Handle referrals, consents, third-party clinical reports, and other client documents efficiently.
- Waitlist Management: Maintain and automatically track priority and position on waiting lists.
- Client Program Management: Monitor your program capacities and client movements. Simplify client services management with program hold, resume, and discharge features using a single entry.
Clinical Management
GoldCare supports the complete client care cycle, from service planning to care delivery and progress monitoring, using a consolidated Electronic Health Record (EHR). This EHR enables interdisciplinary providers to collaboratively plan, deliver, and monitor client care.
The system offers diverse reporting options to measure quality indicators, enhancing care planning and service outcomes. Our mobile solutions provide real-time clinical information at the point of care.
GoldCare’s assessment tools streamline the electronic management of various assessments, including interRAI CHA, Home Care, MDS-2.0, SCTT, and IRRS. We are also CIHI-certified.
Our solution for interRAI CHA is widely used. It integrates seamlessly with client-management systems and offers robust business intelligence and user-friendly interfaces.
Employee & Visit Scheduling (Smart Scheduling)
Schedule, assign & track appointments quickly & efficiently to support your clients using our latest AI-based functionality: “Smart Scheduling.”
Smart Scheduling streamlines the process of scheduling staff and enhances the client experience by matching them with the right employee with the right skills at the right time.
- Empower your schedulers: By reducing coordination time, schedulers are free to focus strictly on managing schedule exceptions and taking on additional duties.
- Optimize employee time: Maximize employee utilization by ensuring work is being assigned to under-utilized staff.
- Improve efficiency: Identify the most suitable employee for the role, automatically assign them, and inform the client and worker - all in one step.
Financial Management
Save time on financial tasks such as receivable/payable, invoicing and payroll by managing everything in a single integrated solution.
Built-in calculators, auto-reconciliation, data import/export, and other valuable features reduce back-office costs and redundancies while expediting accurate period-end processing.
GoldCare’s integrated financial functionality consolidates required information for streamlined data access and task completion.
Comprehensive reporting tools allow you to analyze and track financial data for auditing, cost containment, strategic planning, and for reporting annual results to board members and government agencies.
Reporting
With flexible and robust standard, ad hoc, and business intelligence reporting, track and measure outcomes, compile statistics, support decision-making, and meet internal and regulatory requirements.
In addition to several standard reports that come out of the box, GoldCare’s user interface allows you to print up-to-the-minute information directly from your workspace. Using our Make Your Own Report and Insight applications, you can customize forms and reports to support operational and strategic planning.
GoldCare also supports various export options, allowing you to easily share information across your organization, external partners, and government agencies.
Mobile Workforce Support Solution (Mobility Plus) & Client Portal Solution (MyCloudCare)
Our Mobile Workforce Support solution, MobilityPlus, gives frontline staff the freedom to view and record client activities, appointments, and other information in real time at the client’s location using a smartphone.
The easy-to-use interface organizes information simply allowing you to effortlessly view and maintain appointments, client, and program details, view and create notes about the client/visit, view map/driving directions to an appointment and send and receive messages to/from other GoldCare users.
MyCloudCare
One of GoldCare’s latest tools, co-created with a valued customer, is our Client & Family Portal (MyCloudCare). Our new portal allows clients and their family members to update information, view and manage appointments and reports, and communicate with care teams, empowering clients (and their families) to be actively involved in their own health care.
Other advantages include:
- Fostering better engagement and information sharing
- Improving outcomes through better progress tracking
- Providing meaningful decision support
- Lowering costs through better utilization of healthcare providers.